Toll Free 855.781.1933 and Local 972.422.1022.



Title Required Skill(s) Location
Video Project Manager

Intras is seeking an IT Project manager to join our growing project management team. The position will support our Video Engineering, Technology and Operations team and have a strong working background in Information Technology. The ideal candidate will be comfortable addressing and resolving complex problems within a video lab environment deploying both market trials and commercial launch of video products.



ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Manage project(s) and project resources throughout the entire Software Development Life Cycle
  • Follows proper Change Management Processes.
  • Responsible for the following: development of project milestones, project schedules, tracking project costs, tracking the design, development, and testing progress of the project, documenting and tracking issues and risks, communication of project status to management.
  • Responsible for working with vendor, contract, or internal IT delivery resources to define project scope, technical requirements and determine high level estimates
  • Defines resources and schedule for project implementation.
  • Oversee (or perform) the Business Analyst role of gathering requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, and workflow analysis
  • Serve as the conduit between the customer community (internal and external customers) and the software development team to ensure business goals are achieved
  • Engage business stakeholders to identify and incorporate business owned project tasks and dependencies
  • Successfully engage in multiple initiatives simultaneously
  • Provides regular and timely Project status updates to project team and management as needed to ensure Projects are meeting agreed upon timeline
  • Create strategies for risk mitigation and contingency planning.
  • Ensures projects are on schedule and deadlines are me
  • Manages project budget and forecast
  • Directs and oversees project team and manages conflicts within group.
  • Efficiently identifies, escalates and solves project issues.
  • Demonstrates leadership.

REQUIRED SKILLS
  • Proficient in MS Word, MS Excel, MS Project, MS PowerPoint, and Visio.
  • Customer driven and a team player, with strong interpersonal and customer interface skills.
  • Excellent organizational and analytical skills, process and detailed oriented, a self-starter who is highly motivated to obtain goals/results.
  • Candidate must excel in communication/presentation skills, both oral and written, and tailor communication to various levels of the organization.
  • Ability to interact professionally with diverse group of executives, managers and subject matter experts
  • Must be able to work and prioritize in a fast paced changing environment while coordinating multiple complex projects simultaneously.
  • Demonstrated ability to produce clear and concise project documentation
  • Effectively manages client expectations and escalations
  • Ability to work either independently or as part of a larger team.
  • Ability to work under minimal direction.
  • Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form.
  • Demonstrated ability to lead and manage technical professionals
  • Strong interpersonal skills including team building, coaching and mentoring
  • A keen interest in learning new technologies for advanced services deployments
  • Comfortable working in engineering and operations working environments

REQUIRED EDUCATION/EXPERIENCE
  • Bachelor’s degree and five to seven years as a Project Manager
  • Experience as a Team Leader/Software Developer with specific business knowledge within the Telecommunications Industry is desirable
  • SDLC and project management experience in requirements management, project planning and control, systems design, development, testing and data controls.
  • A thorough understanding of project management principles, sufficient to manage large IT projects.
  • An understanding of video and Internet transport technologies desired

PREFERRED CERTIFICATES / LICENSES
  • Project Management Professional (PMP) certification
Dallas, TX
Help Desk Support Analyst II Essential Duties
  • Assist with monitoring, troubleshooting, and evaluating existing and new Microsoft Windows server operating systems
  • Provide support for integration of user workstations, with Microsoft Windows server operating systems and Active Directory
  • Provide escalation level support to Help Desk personnel
  • Provide end user technical support (Help Desk) support during high volume times and when Help Desk resources are out of office
  • Assist Senior Systems Administrator with tasks including:
  • installing server hardware and software.
  • monitoring email, spam, and virus protection.
  • planning and executing various infrastructure projects
  • troubleshooting and systems restore after crashes.
  • configuring and administering virtual servers using VMWare
  • applying server security and patch updates as necessary
  • maintaining Active Directory and Group Policies.
  • administering company email in a hybrid mail environment (on premises MS Exchange, Azure AD and Office 365)
  • installing and configuring applications on computers
  • researching technical computer topics
  • documenting processes and policies
  • completing daily/weekly/monthly tasks on windows servers
  • Participate in implementation of new offices (some interstate travel will be required)

Other Duties
  • Performs any other related duties as assigned by the Senior Systems Administrator or CIO.

Job Specifications
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.
Minimum Qualifications (Knowledge, Skills and/or Abilities Desired)
  • 3-5 years working in a Level 2 Help Desk/Desktop Support role with some server experience, Dell preferred (at least 12 to 18 months server experience preferred).
  • 3-5 years of relevant experience with Microsoft Windows server operating systems, Active Directory, Group Policies and TCP/IP networking.
  • Some experience with virtual servers (VMWare preferred), MS Exchange (2010+), Azure Active Directory and Office 365
  • Experience in implementing high availability Microsoft Windows servers in a high speed network preferred (but not required).
  • The ability to properly develop and maintain accurate documentation regarding system specifications/requirements, presentations, correspondence, reports, and training materials.
  • Possess strong communications skills, the ability to establish and maintain effective working relationships with users served and IT staff. Ability to effectively explain technical concepts to both technical and non-technical staff.
  • Strong desktop trouble-shooting and support skills.

ENVIRONMENT
  • 275+ end users, most using Terminal Server
  • 12 Branch offices and 11 satellite offices
  • Mix of desktops, laptops and thin clients
  • Mostly Windows 7 desktops/laptops, some Windows 8.1
  • VMware (25+ virtual servers)
  • Mix of hosted and self-hosted applications
  • Small IT Department (four including the CIO)

TECHNOLOGIES
  • Dell Servers, Desktops, & Laptops
  • QNAP NAS Device
  • Wyse Thin Clients
  • Cisco Small Business Switch
  • WatchGuard Firewall
  • Samsung Phone System
  • Server 2008 R2
  • Exchange 2010
  • Lync 2013
  • SQL Server 2012
  • Pervasive PSQL
  • Windows Azure Active Directory Sync Tool
  • CASH+ Call Management
  • Veeam Backup and Recovery
  • VMware vCenter & vSphere
  • PowerShell
  • Exchange Online Protection

Dallas, TX
Operations Manager
  • Bachelor’s Degree, Master Degree Preferred
  • 2+ years experience as a team lead or manager Strong Business Acumen
  • Excellent ability to communicate ideas through written and verbal communication methods
  • Working knowledge of productivity applications such as Word, Excel, PowerPoint Detail Oriented
Dallas, TX
Client Support I
  • Bachelor’s Degree
  • 3-5 years experience selling Information Technology products or B2B Services
  • Strong Business Acumen
  • Excellent ability to communicate ideas through written and verbal communication methods
  • Working knowledge of productivity applications such as Word, Excel, PowerPoint
  • 2+ years experience managing sales success through sales opportunity pipeline
  • Detail Oriented
  • Effective working in a team based business development environment
  • English: Fluent
  • Love for Information Technology!
Dallas, TX
Total 4   jobs are listed
CONTACT US
Intras Map

CONTACT US

CONNECT WITH US

Creampie